Shipping policy

Free shipping across the USA

We ship to all addresses in the United States, including APO/FPO addresses. Shipping is free on every order. At this time we do not ship outside the United States.

Processing time

Orders are processed within 1–3 business days (Monday to Friday, excluding U.S. holidays). Orders placed on weekends or holidays are processed the next business day.

Delivery time

Once your order ships, standard delivery takes 5–12 business days, depending on the product. The estimated delivery time is shown on each product page. Delivery times are estimates and may be affected by carrier delays, weather or peak seasons.

Order tracking

Every order ships with a tracking number. As soon as your order ships, we'll email you a shipping confirmation with your tracking link.

Address accuracy

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, email us right away and we'll do our best to update it before the order ships.

Lost or damaged packages

If your tracking shows no movement for 7 business days, your package is marked as delivered but you didn't receive it, or it arrives damaged, contact us at griplab.support@gmail.com with your order number. We'll work with the carrier and send you a replacement or a refund.

Taxes

Applicable sales tax, if any, is calculated and shown at checkout.

Questions

Email us at griplab.support@gmail.com and we'll get back to you within 24–48 hours on business days.